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Alpha60

An international omni channel experience that blends art and commerce for a renowned Australian fashion brand.

Focus

D2C

Sector

Omni Channel, Retail, Fashion & Apparel

Key Outputs

Strategy and Consulting
Retail Experience Audit
Customer Research
Creative / Art Direction
User Experience
eCommerce Development
Shopify POS implementation
Integration
Data and Analytics

Alpha60, a renowned Australian fashion brand known for its "sophisticated quirk," needed their digital presence to match their distinctive in-store experience.

They required a partner who could:

  • Seamlessly blend their unique brand aesthetic with digital commerce

  • Unite their online and offline retail operations

  • Drive stronger conversion rates and customer engagement

Outcomes

45%

Increase in returning users.

136%

Increase in orders.

13%

Increase in basket size.

8 x

Retail locations integrated into Shopify POS.

6%

Decrease in bounce rate.

26%

Increase in engagement time on site.

Our Approach

We delivered a complete digital transformation through four key initiatives:

Highlight 01

Custom Shopify Plus Experience.

Developed a bespoke design that captures Alpha60's artistic heritage.

Created dedicated artist collaboration spaces.

Implemented advanced product storytelling capabilities.

Enhanced mobile shopping experience.

Highlight 02

Innovative Shopping Features

Launched interactive, shoppable lookbooks.

Integrated style advice directly into the shopping journey.

Streamlined the path from inspiration to purchase.

Enhanced product discovery and visualisation.

Highlight 03

Unified Commerce Solution.

Implemented Shopify POS across all retail locations.

Integrated with CIN7 for advanced inventory management.

Enabled seamless omnichannel gift cards and store credits.

Streamlined staff operations and training.

Highlight 04

Strategic Optimisation

Conducted comprehensive retail experience audits.

Implemented data-driven improvements.

Established ongoing optimisation programs.

Continual performance monitoring and enhancement.

Post Launch

Since partnering with Alpha60, WeAreDigital has been engaged as their ongoing strategic digital partner. Through our dedicated success and support programme, we continually drive their digital roadmap, ensuring sustained growth and innovation. Our collaboration focuses on ongoing development and optimisation, helping Alpha60 stay ahead in the ever-evolving digital landscape.

Services

Strategy

  • Strategic Planning

  • eCommerce Strategy

  • Data & Analytics

  • UX Research

  • Customer Insights & Segmentation

  • Journey Mapping & Testing

  • Training & Capability Development

Technology

  • Technical Strategy

  • Full-Stack Web & Mobile Development

  • Replatforming

  • Custom Middleware Development

  • API & CMS Development

  • Custom App Development

  • POS Implementation

  • Solution Architecture

  • Quality Assurance

Design

  • Design

  • User Research & Testing

  • Information Architecture

  • Prototyping

  • Interface Design

  • Interaction Design

  • Experience Design

  • Design Systems

  • Design Guidelines

Growth & Performance

  • International Expansion

  • Post Launch Support & Optimisation

  • Conversion Rate Optimisation

  • Search Engine Optimisation

  • Email Marketing & Automation

Content

  • Content Migration

"WeAreDigital's commitment to our success truly sets them apart. We are thrilled with the final product of our website. They understood our brand aesthetic from the very beginning and delivered a result that we are truly proud of. Their expertise in building a technical solution for our international omni channel experience has been paramount to our success and growth. We look forward to their continued assistance in helping us realise our long term ambitions.

- Alex Cleary, Director of Alpha60
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